 |
|
|
|
|
|
| |
privacy |
|
|
|
Data Protection & Privacy Policy
Introduction
The purpose of this policy is to explain how Firestorm Business Solutions Ltd collects protects and uses personal data. Firestorm Business Solutions Ltd is committed to ensuring that any personal data supplied by its customers or is otherwise generated by its business activities is collected and processed fairly and lawfully in accordance with the UK Data Protection Act 1998.
What Types Of Personal Data Does Firestorm Business Solutions Ltd Collect?
Firestorm Business Solutions Ltd needs certain personal data to enable it to provide its products and services to its customers and end users. The personal data collected will generally include: company name company size and sector individual contact names and job titles for delivery installation support and billing postal address elephone and fax numbers e-mail addresses. Firestorm Business Solutions Ltd also has access to personal data that is generated over the Firestorm Business Solutions Ltd network including IP and email addresses for incoming and outgoing data and network usage data. In certain circumstances Firestorm Business Solutions Ltd may also collect financial information about Firestorm Business Solutions Ltd customers and end users from third parties to enable Firestorm Business Solutions Ltd to assess its risks in granting credit terms and contact information about organisations Firestorm Business Solutions Ltd considers may be interested in Firestorm Business Solutions Ltd products and services.
How Does Firestorm Business Solutions Ltd Obtain Personal Data?
Firestorm Business Solutions Ltd obtains personal data in a number of ways including from orders placed by customers and end users (whether by telephone fax or email or by application form) from enquiries made by existing customers and potential customers (including information gathered at marketing events and via the Firestorm Business Solutions Ltd web site) from third party list brokers from resellers who pass on personal data to Firestorm Business Solutions Ltd about end users and directly from the Firestorm Business Solutions Ltd network.
How Does Firestorm Business Solutions Ltd Use The Personal Data That It Holds?
Providing and Improving the Firestorm Business Solutions Ltd Service
Most of Firestorm Business Solutions Ltd use of personal data is necessary to enable it to provide a service to its customers and its end users including order processing delivery installation and support services as well as for invoicing and in order to answer general customer enquiries. In addition Firestorm Business Solutions Ltd may also use personal data to improve on the level and type of service Firestorm Business Solutions Ltd offers to its customers. As part of this interest in improving the service provided Firestorm Business Solutions Ltd may process personal data for the purposes of sales analysis and customer usage statistics.
Direct Marketing
Firestorm Business Solutions Ltd may from time to time inform its customers end users and potential customers about Firestorm Business Solutions Ltd and Firestorm Business Solutions Ltd affiliate products and services and other information Firestorm Business Solutions Ltd feels may be of interest. Customers and other recipients of information from Firestorm Business Solutions Ltd may indicate at the time they first place an order with Firestorm Business Solutions Ltd whether or not they wish to receive such information or at any later time by simply contacting Firestorm Business Solutions Ltd.
To Whom Does Firestorm Business Solutions Ltd Disclose Personal Data?
Firestorm Business Solutions Ltd will pass personal data within its internal departments in order to fulfil sales and support obligations as well as to finance departments to enable invoicing. As a general rule Firestorm Business Solutions Ltd does not disclose personal data to unaffiliated third parties except where customer consent has been obtained where Firestorm Business Solutions Ltd is under an obligation by law to disclose personal data or where Firestorm Business Solutions Ltd has contracted with third parties to assist in providing services to Firestorm Business Solutions Ltd customers such as for delivery installation and systems support services.
How Does Firestorm Business Solutions Ltd Protect the Personal Data it Holds?
Firestorm Business Solutions Ltd takes customer confidentiality and security very seriously. Firestorm Business Solutions Ltd has implemented appropriate internal security procedures that restrict access to and disclosure of personal data within Firestorm Business Solutions Ltd. These procedures will be reviewed from time to time to determine whether they are being complied with and are effective. Firestorm Business Solutions Ltd will also actively investigate and cooperate with law enforcement agencies any allegations of abuse or violation of system or network security as set out in the applicable Firestorm Business Solutions Ltd Acceptable Use Policy.
Customers Rights
European Economic Area legislation gives individuals whose personal data is held by Firestorm Business Solutions Ltd specific rights to access and rectify personal data held about them. These include the right to:
obtain from Firestorm Business Solutions Ltd for a prescribed fee confirmation that personal data is held as well as a written description of such personal data the purpose(s) for which it is being used the source(s) of the personal data and details of any recipients request the deletion or rectification of personal data which is inaccurate as explained in Direct Marketing above to object to any unsolicited information sent by Firestorm Business Solutions Ltd regarding promotions or new products and services.
Contact Details
If any individual wishes to contact Firestorm Business Solutions Ltd regarding the personal data held about them or has any other question about Firestorm Business Solutions Ltd data privacy procedures they should send a letter to the directors of Firestorm Business Solutions Ltd.
Policy Updates
As part of Firestorm Business Solutions Ltd commitment to compliance with data privacy requirements and to reflect changes in Firestorm Business Solutions Ltd operating procedures Firestorm Business Solutions Ltd may the terms of this policy from time to time and will post the revised policy on this website.
|
|
|
|
To access your account, enter your e-mail address & password below.
We accept the following payment methods:
|
|
|
